Ku-Facebook namhlanje, ezinye izinkinga ezivela ohlelweni lokusebenzisa isayithi azikwazi ukuxazululwa zodwa. Kule ndaba, kubalulekile ukudala isikhalazo enkonzweni yokusekela yalolu lwazi. Namuhla sizokhuluma ngezindlela zokuthumela imilayezo enjalo.
Xhumana ne-Facebook Technical Support
Sizobheka izindlela ezimbili eziyinhloko zokwenza isikhalazo ekusekeleni ubuchwepheshe be-Facebook, kodwa akuyona indlela kuphela yokuphuma. Ngaphezu kwalokho, ngaphambi kokuqhubeka ufunda le miyalo, qiniseka ukuthi uvakashele futhi uzama ukuthola isixazululo esikhungweni sosizo salesi senethiwekhi yomphakathi.
Iya ku-Facebook Isikhungo sosizo
Indlela 1: Ifomu lokuphendula
Kule nkinga, inqubo yokuxhumana nensizakalo yokusekela ihlaselwa ekusebenziseni ifomu lempendulo ekhethekile. Inkinga lapha kufanele ichazwe ngokunembile ngangokunokwenzeka. Ngeke sigxile kule ndaba esikhathini esizayo, ngoba kunezimo eziningi futhi ngamunye wabo angachazwa ngezindlela ezahlukene.
- Ephaneli eliphezulu lesayithi, chofoza isithonjana. "?" bese uya esigabeni ngokusebenzisa imenyu yokudonsela phansi "Bika inkinga".
- Khetha okunye okukhethwa kukho, kube yinkinga ngemisebenzi yesayithi noma isikhalazo mayelana nokuqukethwe kwabanye abasebenzisi.
Kuye ngohlobo lwezokwelapha, izinguquko zefomu lempendulo.
- Okulula ukusebenzisa kuyindlela "Okuthile akusebenzi". Lapha kumele uqale ukhethe umkhiqizo ohlwini lokudonsa. "Lapho kwenzeka khona inkinga".
Ensimini "Kwenzekani" faka incazelo yombuzo wakho. Zama ukuveza imicabango yakho ngokucacile futhi, uma kungenzeka, ngesiNgisi.
Kunconywa ukuthi wengeze isithombe-skrini senkinga yakho, ngemuva kokushintsha ulimi lwesayithi ngesiNgisi. Emva kwalokho cindezela inkinobho "Thumela".
Bheka futhi: Ukushintsha ulimi lwe-interface ku-Facebook
- Imilayezo engenayo esuka ekusekelweni kwezobuchwepheshe izoboniswa ekhasini elihlukile. Lapha, phambi kwengxoxo esebenzayo, kuyokwazi ukuphendula ngefomu lokuphendula.
Uma uxhumane nesiqinisekiso sempendulo asikho, ngisho noma inkinga ichazwe ngokunembile ngangokunokwenzeka. Ngeshwa, akuxhomeki kunoma yiziphi izici.
Indlela 2: Siza umphakathi
Ukwengeza, ungacela umbuzo emphakathini wosizo lwe-Facebook kusixhumanisi ngezansi. Lapha abasebenzisi abafanayo baphendula, kanye nawe, ngakho-ke lokhu okukhethwa kukho akuyona ikholi yesevisi yokusekela. Nokho, ngezinye izikhathi le ndlela ingasiza ekuxazululeni ubunzima.
Yiya ku-Community Help Community
- Ukuze ubhale ngenkinga yakho, chofoza "Buza umbuzo". Ngaphambi kwalokhu, ungakwazi ukupheqa ikhasi futhi uzifunde ngokuzimela ngemibuzo nezibalo zokuphendula.
- Ensimini evelayo, faka incazelo yesimo sakho, cacisa isihloko bese uchofoza "Okulandelayo".
- Funda ngokucophelela izihloko ezifanayo futhi uma impendulo yombuzo wakho ingatholakali, sebenzisa inkinobho "Nginombuzo omusha".
- Esikhathini sokugcina, kubalulekile ukwengeza incazelo eningiliziwe kunoma yiluphi ulimi oluhle. Kunconywa futhi ukuthi unamathisele amanye amafayela anesithombe senkinga.
- Ngemuva kokuchofoza lokho "Shicilela" - le nqubo ingacatshangwa iphelele. Isikhathi sokuthola impendulo sincike ebuchosheni bombuzo kanye nenani labasebenzisi kusayithi abaqaphela isinqumo.
Njengoba abasebenzisi kulesi sigaba baphendula, akuwona wonke imibuzo ongaxazululwa ngokubhekana nabo. Kodwa ngisho nokucabangela lokhu, ukudala izihloko ezintsha, zama ukulandela imithetho ye-Facebook.
Isiphetho
Inkinga enkulu ngokudala ukusekelwa izingcingo ku-Facebook kuyisidingo sokusebenzisa isiNgisi ngokuyinhloko. Ukusebenzisa le layout nokucacisa ngokucacile imicabango yakho, ungathola impendulo yombuzo wakho.