Inkinga lapho uxhuma amadivayisi weselula kukhompyutha

Ntambama, Andrew!
Kufakiwe Windows 7, 64-bit, version eyisisekelo (ilayisense). Anti-virus (ilayisensi) uDktWeb Security Space 11.5. Inthanethi.
Umsebenzi wami ukulanda amafayela amaningana ahlukene kusuka kumafoni ahlukene. Lapho lawa mafayela atholakala khona, angazi kahle. Uma uxhuma kwikhompyutha usebenzisa ikhebula, umlayezo uvela: "Isofthiwe yedivayisi ayifakiwe." Khona-ke lo mlayezo uyanyamalala futhi isithonjana sibonakala (bheka ifayela) kusuka ku-USB Ngokuphepha Susa - "I-Device Loaded", isibonelo: SM-G350E. Ngomphathi wedivayisi, awukwazi ukuvuselela abashayela befoni. Ayikho enye imidwebo yefoni exhunyiwe kukhompyutha. Ungaba kanjani? Siyabonga kusengaphambili.