Inkinga ngekhibhodi ne-touchpad

Kuhle ntambama
Ngine laptop HP 250 G4 win10 x64. Izinkinobho ze-Fn zomsindo nokukhanya zimile ukusebenza. Ngaphambilini, ucindezela i-F11 ukupheqa ngoma ingoma, manje ivula isiphequluli kwimodi yokubuka egcwele. Ku-BIOS ibheke, konke kulungile, i-Fn ivuliwe. Ngisuswa kwi-intanethi okudingeka uyilande lokhu okulandelayo: I-HP Software Framework, i-HP On-Screen Display, HP (HP Quick Launch).
Ngifake konke, ngenza kabusha i-laptop, futhi ikhibhodi ne-touchpad yeka ukusebenza ngokuphelele. Ngangena ku-BIOS, lapho ikhibhodi isebenza khona. Kumodi ephephile, cha.
Kwakungenakwenzeka ukubuyela emuva kumaphoyinti wokubuyisela, kumphathi wedivayisi ngisuse ikhibhodi nepoppayipi, ivuselelwe kabusha, amadivayisi abuyiselwe, kodwa asebenza.
Ukubuyiselwa kabusha kweWindows ngokulondoloza idatha yomuntu akuzange kusize noma.
Isixazululo sePhethi yokushayela asizange sikusize noma. Kuwebhusayithi esemthethweni ye-HP abashayeli bekhibhodi ayitholakali. Ngoba i-touchpad idonshukile, kodwa ayizange ibasize noma. Iyini inkinga?