Uma inkinga ivela nge-Steam, isenzo sokuqala esithathwa ngumsebenzisi walesi simiso segeyimu ukucinga umbhalo ngephutha ezinjini zokusesha. Uma isixazululo singatholakali, umsebenzisi we-Steam ushiywa ngento eyodwa kuphela - uzoxhumana noxhaso lobuchwepheshe. Ukuxhumana nokwesekwa kwezobuchwepheshe - inqubo ayiyona elula njengoba ingase ibonakale ekuqaleni. Funda ukuthi ufunde ukuthi ungabhalela kanjani ukusekela kwe-Steam.
Njengoba Steam isetshenziswa abantu abayizigidi eziningana emhlabeni wonke, abathuthukisi be-Steam baye baqala uhlelo lokusekela olunzulu. Izicelo eziningi zokusekela zizolandela isifanekiso esivele silungisiwe. Umsebenzisi uzodinga ukuhamba ngezinyathelo eduze nenkinga yenkinga yakhe futhi ekugcineni uzothola isisombululo senkinga yakhe. Ukubhalela ithimba lezokusekela kumele uhambe ngokuzikhethela kwalokhu okukhethwa kukho. Futhi, i-akhawunti ekhethekile yomsebenzisi yesevisi yokusekela iyadingeka kuhlelo lokusebenza, olungadalwa ngokuphelele mahhala.
Indlela yokuxhumana noxhaso lwe-Steam
Into yokuqala okudingeka uyenze ukuze uxhumane nokwesekwa ukuya ekhasini lokusekela. Ukuze wenze lokhu, khetha izinto kwimenyu ephezulu yeklayenti leSteam: Usizo> Ukusekela kwe-Steam.
Khona-ke kudingeka ukhethe inkinga yakho ye-Steam.
Khetha inkinga evimbela ekusebenziseni i-Steam evamile. Kungadingeka wenze ezinye izinqumo emakhasini alandelayo. Ngokushesha uzodluliselwa ekhasini elinenkinobho yokuxhumana nokwesekwa lobuchwepheshe.
Chofoza le nkinobho. Ifomu lizovela ku-akhawunti yokusekela lobuchwepheshe.
Njengoba kushiwo ngaphambili, i-akhawunti okumele isetshenziswe uma uxhumane nokusekelwa kwezobuchwepheshe, futhi i-akhawunti evela ku-Steam kukhona ama-akhawunti amabili ahlukene. Ngakho-ke, uma lokhu kungokuqala kokuxhumana nokusekela lobuchwepheshe, kuzodingeka ubhalise iphrofayela entsha yomsebenzisi wokusekela lobuchwepheshe. Lokhu kwenziwa ngendlela efanayo nokubhaliswa komsebenzisi ku-Steam noma kunoma yisiphi isithangami.
Udinga ukuchofoza inkinobho ethi "Dala i-akhawunti", bese ufaka imininingwane ye-akhawunti entsha - igama lakho, ukungena ngemvume, iphasiwedi, i-imeyili, okuzohlanganiswa ne-akhawunti yakho. Emva kwalokho, udinga ukufaka i-captcha ukuqinisekisa ukuthi awuyena robot, bese uchofoze inkinobho ukudala i-akhawunti.
Incwadi yokuqinisekisa izothunyelwa ku-imeyili yakho. Yiya ebhokisini lakho lemeyili bese uchofoza isixhumanisi ukuze usebenze iphrofayela yakho.
Ngemva kwalokho, ungangena ku-akhawunti yakho yomsebenzisi wokusekela nge-Steam ngokufaka igama lomsebenzisi noma ikheli le-imeyili nephasiwedi.
Chofoza inkinobho yokusekela futhi.
Ifomu lokufaka umlayezo loxhaso lobuchwepheshe be-Steam luzovuleka manje.
Udinga ukukhetha isigaba sombuzo wakho. Khona-ke udinga ukukhetha isigaba esingaphansi kombuzo, ukuphendula imibuzo ecacisayo.
Ngemuva kwalokho, ifomu lokufaka umyalezo lizovela, elizothunyelwa kwabasebenzi be-Steam.
Maka inkinga kwenkambu ethi "Isihloko". Bese ubhala inkinga ngokuningiliziwe kumbhalo womlayezo. Uma ufisa, ungakwazi ukunamathisela amafayela azosiza ekudaluleni okuyinhloko yenkinga yakho. Kungadingeka ugcwalise izinkambu eziningi ezengeziwe ukuze ubonise inkinga yakho. Sikhuluma ngamasimu ahlobene nenkinga ethize. Isibonelo, uma unemidlalo eyebiwe kusuka ku-akhawunti yakho, ungacacisa ukhiye wayo, njll.
Yonke imibhalo yombuzo ingafakwa ngolimi lwesiRashiya, ngoba Steam ineminyango yokusebenza nabasebenzisi abavela emazweni ahlukene emhlabeni. E-Russia, umsebenzi wenziwa ngabasebenzi abakusiza abakhuluma isiRashiya. Into eyinhloko ukuthi inkinga ichazwe ngokuningiliziwe ngangokunokwenzeka. Chaza ukuthi konke kuqale kanjani, ukuthi yini oyenzile ukuxazulula le nkinga.
Emva kokufaka umlayezo, chofoza inkinobho ethi "Buza Umbuzo" ukuthumela isicelo sakho.
Umbuzo wakho uzoya kusevisi yokusekela. Impendulo ngokuvamile ithatha amahora amaningana. Ukuxhumana nokusekelwa kwamakhasimende kuzogcinwa ekhasini lesicelo sakho. Futhi, izimpendulo ezivela kusevisi yokusekela zizophindwa kabili ku-imeyili yakho. Ngemuva kokuthi inkinga ixazululwe, ungavala ithikithi enkingeni.
Manje uyazi ukuthi ungathintana kanjani noxhaso lobuchwepheshe be-Steam ukuze uxazulule izinkinga ezihlobene nemidlalo, ukukhokha noma i-akhawunti kulesi simiso segeyimu.
